How do you choose a pickleball paddle for beginners?

it’s recommended to look for a good balance of control, comfort, and power. Choose a comfortable, well-balanced paddle that allows you to develop your technique and control of the ball, rather than focusing only on hitting power. Consider the paddle’s weight, core thickness, size of the sweet spot, grip feel, and playing style.

What’s the difference between a 16mm paddle and a 20mm paddle?

The choice between a 16mm and a 20mm paddle should be based on the player’s playing style and personal preference. Pickleball paddles that are 16 mm thick are a popular choice among players looking for a balance of different capabilities, and can suit a wide range of playing styles depending on the paddle’s construction and materials. A thicker paddle, such as a 20 mm paddle, will provide a softer, more stable feel and place greater emphasis on ball control and precise play.

How does the paddle weight affect the game?

The weight of a pickleball paddle affects reaction speed, maneuverability, power, and feel during shots and play. A lighter paddle generally allows for quicker hand movement and can make it easier to react quickly at the net. A heavier paddle offers more stability and momentum on shots, but may require more effort over time, making it more suitable for experienced players. The best paddle for you is one that lets you maintain control and comfort throughout the game, in keeping with your playing style.

What’s the difference between outdoor and indoor pickleballs?

Outdoor pickleballs are generally made of a harder, more durable material and have smaller holes to better withstand wind and outdoor surfaces. Indoor pickleballs are usually softer and lighter, with larger holes, making them suitable for play on indoor surfaces.

Jiru offers nationwide delivery: direct delivery to your door (1–3 business days) or delivery to a pickup point (5–7 business days). Delivery to remote communities may take 7–9 business days. For complete and up-to-date information about shipping costs, please see the shipping policy page on the website. Payments are processed through a secure system on the checkout page using the payment methods displayed during checkout.

Returns and Cancellations

You may request to return a product within 14 days of receiving it, subject to the terms set out in the Returns and Cancellations Policy on the website and the provisions of applicable law. To be eligible for a refund, the product must be in its original condition, unused, with the tags or band it came with, and in its original packaging. Please include the purchase invoice and order number with your request.

You can contact customer service via the chat on the website, WhatsApp, or the contact form. Support is available Sunday through Thursday, from 09:00 to 19:00. If you’re contacting us about an order, return, exchange, or defective product, we recommend including your order number and relevant details so we can handle your inquiry quickly.

Website accessibility

The jiru Sport website is an online store for the company’s products, offering nationwide shipping. On the site, you will find pickleball paddles, pickleball balls, sets and bundles, sportswear, gift cards, and guides for players.

We want everyone including individuals with disabilities and those who rely on assistive technologies to be able to browse the website, access information, and make purchases in an equal, independent, and convenient manner. Website Accessibility Features.

We are working to ensure the website complies with the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services), 5773-2013, and with Israeli Standard IS 5568, Part 1 (September 2023). This standard is based on the WCAG 2.0 guidelines established by the W3C (World Wide Web Consortium), and we are working to meet the AA level of compliance.
In October 2026, an accessibility audit of the website was conducted using the Google Chrome browser, covering both desktop and mobile views. Following this audit, we are implementing necessary fixes in stages, after which a follow-up audit will be conducted.

The website includes, among others, the following accessibility features:

• Pressing the Tab key for the first time displays a "Skip" link, which takes the user directly to the page's main content.

• During keyboard navigation, the currently focused element is clearly highlighted.

• On desktop, the main menu including submenus can be navigated using the keyboard.

• A search field is available on every page of the website.

• Products can be added to the cart using the keyboard.

• The website is optimized for mobile phones and narrow screens even when the display is zoomed in eliminating the need for horizontal scrolling.

Adjustments for users of screen-reading software:
• The language of the pages is defined as Hebrew in the code, ensuring that screen-reading software reads the content in the correct language.
• Form fields including those in the contact form, search function, and payment page have appropriate labels.
• Icon-based buttons (such as search, shopping cart, and menu) are assigned clear, descriptive names (via `aria-label`).
• The Q&A section is structured as an accessible, expandable/collapsible component.
These adjustments have been verified through code review and automated testing tools. Practical testing using actual screen-reading software has not yet been conducted.

Using the Accessibility Plugin:

The website features accessibility plugin. This plugin allows every user to customize the website's display to suit their specific needs. It complements the accessibility adjustments already implemented on the site itself, rather than replacing them.

Guide to Using the Accessibility Plugin:

Open the accessibility menu by clicking the accessibility button at the bottom of the screen. You can also navigate to this button using the Tab key.
The menu includes, among other features:
1. Keyboard navigation (on desktop).
2. Disabling flashing/blinking elements.
3. Color adjustments: monochrome, sepia, high contrast, black-and-yellow, and color inversion.
4. Highlighting of headings and links.
5. Readable font, as well as options to increase or decrease font size.
6. Zooming in or out of the display.
7. Large mouse cursor and black mouse cursor.
8. Resetting all adjustments.
The menu displays a keyboard shortcut for each of the available adjustments.

The Jiru Sport team believes that everyone is entitled to an accessible and convenient browsing and shopping experience. However, you may occasionally encounter parts of the website that are not yet fully accessible. We are working to address these issues:

• Information sections on product pages such as "Technical Specifications," "Shipping," and "How to Choose a paddle" cannot currently be opened using a keyboard. Shipping information is also available on our "Shipping Policy" page. We would be happy to provide the technical specifications for any product if you reach out to us.
• A promotional pop-up may appear while browsing, and there is a floating WhatsApp button. You can also contact us via WhatsApp using the links provided at the top and bottom of the page.
• The website includes components from third-party providers such as the chat feature, Google reviews, the checkout page, and the Shopify account section which are not entirely under our control.

Encountered an inaccessible element? Please let us know, and we will make every effort to fix it as soon as possible. In the meantime, we are happy to assist you in any way whether by providing product information, helping you choose the right item, or placing an order.

You can also reach us through our service channels:
• WhatsApp: 053-2342517
• Email: info@jirusport.com
• The contact form on our website
Business hours: Sunday–Thursday, 09:00–19:00

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